Our Commitment to Your Safety
As we continue to get back to a sense of normality, we continue to offer enhanced cleaning and health procedures in order to be able to do so safely.
Below are just some of the more visible measures that we are committed to upholding in order to keep our staff and you, our guests, safe when you join us for an overnight stay or to enjoy dinner at Chanson.
Dining
- Outdoor dining to be encouraged whenever the weather is appropriate
- All associates to wash their hands after guest interactions where a guest item is touched
- All high touch areas to be sanitized every 30 minutes or more frequently according to volume
- Service to be executed at the most modest distance possible
- Tables and high touch points thereabouts to be sanitized after each guest use
- Associates exhibiting any sickness symptoms will not be permitted to be on premises
Front Desk
- Sanitization to happen after each guest interaction at the front desk
- Hand sanitizer available during check in
- Modest and reasonably distanced property tours will be provided to our overnight guests upon arrival
- All associates to wash their hands after interactions where a guest item is touched
- Associates exhibiting any sickness symptoms will not be permitted to be on premises
Housekeeping
- All associates to wear masks and gloves during service
- All high touch areas to receive extra sanitization
- Linens from used rooms to be washed and dried in higher temperatures than traditional methods
- Guests will be informed of what our normal housekeeping services are at the time of check in. They will be offered the option of less frequency or no service during their stay
- All associates to wash their hands after interactions where a guest item is touched
- Associates exhibiting any sickness symptoms will not be permitted to be on premises